The covid-19 pandemic has forced many employees to work from home. Many have made the abrupt shift to working from home and it’s quite easy to feel like you’re ‘living at work’ when your home is your office.

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Image Source — Unsplash

The idea of working remotely has been historically resisted by most businesses. During the COVID-19 pandemic, however, this line of thought has been modified by several organizations. Companies have had to adjust to survive in order to continue operating at a period when offices have been advised or told to close.

For many employees, this new normal is a boon. But for others, it’s a confirmation that they’re all about that office life; commute, work, socializing, and whatnot. However, working from home can continue to be part of your immediate future. So, let’s point out all the positives of these new normal HR trends. …


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Due to current circumstances, especially in the past few months, life demands schedules and organization. If your business depends on scheduling, scheduling software is the lubricant that helps keep the business running smoothly.

Unfortunately, scheduling errors are quite common in businesses and can cause your credibility and performance. It is vital that businesses need to ensure that such errors are not made and should be aware of the possible effective solutions they can employ to mitigate the risks associated with these mistakes.

Let’s dig out the common mistakes in deeper:

You are not sending appointment reminders

It would be a major mistake to presume that your prospects would undoubtedly remember to turn up once they book an appointment with you. If you want a higher attendance rate, make sure you have automatic reminders that notify your customers when their appointment is due. Your customer will appreciate these reminders and you will increase the chances that they will arrive on time, reschedule an appointment, or make room for someone else. …


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As a business owner, you must be thinking about why there is a need for appointment scheduling software? Studies show that the majority of small-medium businesses use the conventional method of appointment booking and hence spent their most valuable time in sending back-and-forth emails to customers confirming their availability.

So, why should you invest in an appointment scheduling app?

Appointment scheduling applications or software help automate the process of scheduling meetings with potential and existing customers. It also allows you to organize your business effectively and avoid double bookings, cancellations, and bad reviews from unsatisfied customers. …


Covid-19 pandemic has affected everyone — all over the world. With the global pandemic from coronavirus evolving on a daily basis, businesses are concerned with how to continue serving their customers and communities around the world.

The impact of the pandemic on the service sector is on the rise. However, businesses can handle this effect with careful & prudent steps and keep service staff supported and effective, even during a crisis.

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For industries that rely extensively on in-person contact, covering a broad range of sectors, from banking and insurance to hospitality, telecommunications, and industrial services, the challenge is uniquely difficult. In protecting human health, ensuring physical distance, reduction of non-essential tasks, and minimal interaction are essential and pose crucial problems as to how these businesses can continue to reach customers and fulfill their needs. …

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